The excellence compass, proven in practice

The Takuven Pricing Excellence Model

Five levels describe how a company sets, defends and improves its prices. The compass does two jobs: it shows where you stand, and it prices the road ahead, level by level.

Level 1
Firefighting
Baseline — no uplift

Scattered data, deal-by-deal decisions, margin leaking silently.

Level 2
Cost-Disciplined
+4% to +10% profit uplift

Facts replace instinct. Costs, discounts and margins are transparent, and disciplined cost-based rules govern prices.

Level 3
Competitor-Aware
+3.5% to +7% profit uplift

Pricing turns outward: competitive intelligence and market position shape every price.

Level 4
Value-Priced
+3% to +5% profit uplift

Prices reflect the value each customer segment actually receives, with proof.

Level 5
Precision Pricing
+2.5% to +4% profit uplift

Fast, nimble, and right every time: an AI-powered commercial and pricing platform proposes the right price, learns from every deal, and keeps improving.

Based on the Takuven Pricing Excellence Model — indicative ranges from Takuven's benchmark experience.

The five levels, level by level

Level 1
Firefighting
Baseline — no uplift

Pricing happens under fire: deal by deal, from history and instinct. Cost increases get passed on late, discounts go undefended, and margin leaks in small, invisible decisions. Escaping firefighting means one thing first: facts. This first transition is the largest single step on the ladder, typically worth 4 to 10% of profit.

Level 2
Cost-Disciplined
+4% to +10% profit uplift

Costs, discounts and margins are finally transparent, and disciplined cost-based rules govern prices. Solid, but the market is missing from the equation: prices are built from the inside out. Turning the view outward, toward competitors and market position, typically adds another 3.5 to 7% of profit.

Level 3
Competitor-Aware
+3.5% to +7% profit uplift

Competitive intelligence and market position now shape every price. The next question is harder and worth more: what is your offer actually worth to each customer segment? Pricing on proven customer value rather than on the competitor next door typically adds 3 to 5% of profit.

Level 4
Value-Priced
+3% to +5% profit uplift

Prices reflect the value each segment receives, with proof behind them. What remains is speed and precision at scale: every quote, every product, every day. Moving to precision typically adds a further 2.5 to 4% of profit, and it compounds with everything already won.

Level 5
Precision Pricing
+2.5% to +4% profit uplift

Fast, nimble, and right every time. An AI-powered commercial and pricing platform proposes the right price for every quote, learns from every deal, and keeps improving. Pricing runs like cash: one owner, a weekly look at the numbers, analytics doing the heavy work. The task now is defending the position.

How to read the ranges

Each transition to the next level carries a profit uplift range, in percent of profit, and the transitions compound. The ranges are Takuven working ranges from benchmark experience: deliberately conservative, and progressively replaced by measured evidence from Takuven SME diagnostics.

In Takuven's benchmark experience most SMEs operate at the first two levels. The prize is not jumping to level five. It is advancing one level, banking the profit, and letting the next step justify itself.

The Business Complexity Score

Where you land inside a range depends on complexity. Every customer times product times deal is a price point: a decision where money is captured or leaks. More price points mean more places where pricing discipline pays.

Four parameters, weighted: product differentiation (30%), invoiced customers (25%), active products or SKUs (25%), salespeople (20%). Each scores 1 to 3 points. The weighted score maps to a band: up to 1.69 low, 1.70 to 2.30 medium, above 2.30 high. The band selects the bottom, middle or top third of each transition range.

Worked example: an SME scoring 2 on all four parameters has a weighted score of 2.00, medium complexity. If it operates at Firefighting today, the first transition typically unlocks +6% to +8% of profit.

The Business Complexity Score, in numbers

Parameter1 point · Low2 points · Medium3 points · HighWeight
Product differentiation vs key competitorsCommoditized / genericMe-too, some differentiationStrongly differentiated / patented30%
Invoiced (billed-to) customers1 – 4041 – 100More than 10025%
Active products / SKUs1 – 5051 – 150More than 15025%
Salespeople in the sales team1 – 1011 – 50More than 5020%
BandWeighted scorePosition inside each transition range
Low complexityup to 1.69Bottom third: fewer price points, fastest to capture
Medium complexity1.70 – 2.30Middle third: a solid base of pricing decisions
High complexityabove 2.30Top third: more price points, more money on the table

Based on the Takuven Pricing Excellence Model — indicative ranges from Takuven's benchmark experience.

Find your level

The self-assessment places you on this scale in 11 questions and shows what your next transition is typically worth. The calculator turns it into your currency.